Technology shaped by frontline experience
More connection.
More time for people.
Support that starts with a person
ptSolace and ptSola are being developed to connect the people seeking support with the people providing it. Our aim is to make the first step easier, reduce repeated paperwork and keep people involved in their own support.
For support workers & organisations
ptSolace
A companion for the people doing the supporting.
The worker-facing project brings intake, notes and support planning into a person-centred workflow. AI assistance can help draft factual notes and useful follow-up questions for a worker to check, keeping judgement and responsibility with people.
- Reduce repeated administration and help workers focus on the conversation.
- Keep information, agreed actions and support pathways organised.
- Make AI-generated suggestions transparent and subject to human review.
For clients & people seeking support
ptSola
A simpler way to stay connected with your support.
The client-facing companion is being designed to help people take a first step, share information at their own pace and stay connected with a participating support organisation.
- Make getting started clearer, with less repetition.
- Help people understand and review their own information and next steps.
- Start a website support conversation at any time, with safe contact choices.
Our project objectives
Useful tools.
Human support.
Built from real community-service experience, with a focus on practical help rather than another layer of paperwork.
Make the first step easier
Clear information, simple registration and a planned pathway to basic intake outside office hours.
Keep people involved
Give clients a way to review what they share, understand their next steps and choose how they are contacted.
Give workers time back
Reduce repeated notes and administration so more attention can go to the person and their goals.
Connect practical support
Bring together service information and human follow-up, with opportunities for organisations to contribute to development.
Public launch and wider pilots are still being prepared. These are project objectives and planned capabilities, not a promise that every feature is available today. Registration records your interest. Registered workers can sign in with a verified matching email to use the ptSolace trial; client-record access requires separate authority. Registration does not book support or start a paid subscription.
ptSolace · Support-worker access
Try it in your everyday work.
Free seven-day trial
100 AI responses · no card required
Your trial begins with your first AI request after verified worker sign-in. An AI reply counts as one response, including its suggested question and draft notes. Failed responses do not use your allowance. Voice uses separate service limits.
See your remaining allowance in the worker page. After seven days or 100 responses, AI assistance pauses. You can still access and export your saved drafts while they are retained.
Start your worker trialMonthly plan · proposed
A$49 per worker / month
We are preparing a monthly plan with a clear AI-response allowance and an optional upgrade for heavier use. The final allowance, voice limits and tax treatment will be confirmed before checkout opens.
There is no automatic charge when your trial ends. Monthly checkout is not yet available. The plan will require your choice to subscribe.
Register for subscription updatesHelp shape the next step
Be part of
the early community.
Register your interest as a support worker or client. GSL can use your registration to share launch information and discuss suitable pilot opportunities as the project develops.
Use an email address that is safe for you to receive app updates. Please do not include health details, a case history or urgent requests here.
How we use your registration
